Privacy Policy

At Home Sanctuaire, we are committed to protecting your personal information while delivering a premium and secure shopping experience.

Information We Collect

Personal Information

  • Name
  • Billing and shipping address
  • Email address
  • Phone number
  • Payment information (processed securely via third-party providers)

Device Information

  • IP address
  • Browser type
  • Device type
  • Time zone
  • Cookies and usage data

Order Information

  • Products purchased
  • Transaction details
  • Purchase history

How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Communicate order confirmations and updates
  • Provide customer support
  • Prevent fraud and unauthorized transactions
  • Improve our website and services
  • Deliver relevant advertising and marketing

Cookies & Tracking

We use cookies and similar technologies to:

  • Enhance website functionality
  • Analyse traffic and performance
  • Personalise your experience
  • Deliver targeted advertising

You may disable cookies through your browser settings.

Sharing Your Information

We only share your information with trusted third parties necessary to operate our business:

  • Payment processors
  • Shipping and logistics providers
  • Advertising platforms (e.g. Google, Meta)
  • Website hosting (Shopify)

We do not sell your personal data.

Data Retention

We retain your personal data only as long as necessary to:

  • Complete transactions
  • Maintain business records
  • Comply with legal obligations

Your Rights (USA)

Depending on your state, you may have the right to:

  • Request access to your data
  • Request deletion of your data
  • Opt out of marketing communications

To exercise your rights, contact us at: Contact@homesanctuaire.com

Data Security

We implement industry-standard measures to protect your information:

  • Secure payment gateways
  • Encrypted connections (SSL)
  • Restricted access to sensitive data

Third-Party Links

Our website may contain links to external websites. We are not responsible for their privacy practices.

Policy Updates

We may update this Privacy Policy periodically to reflect changes in our operations or legal requirements.

Contact

For any privacy-related questions, please contact us at: Contact@homesanctuaire.com